Welcome to Byzenta Agency. We are a trusted agency specializing in Graphic Design, Banking and Financial Services Design, Review Services, WordPress Website Design, SEO, and SMM. Your privacy is of paramount importance to us. This Privacy Policy document is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website [Insert Your Website URL Here] ("Site") or engage our services.

By accessing our Site and services, you consent to the practices described in this policy.

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure a secure experience.

A. Information You Provide Directly:

• Contact Information: Name, email address, phone number, company name when you fill out our contact form, request a quote, or subscribe to our newsletter.

• Project Details: Information you provide about your business, project requirements, design preferences, and any materials you send us for a project (e.g., logos, brand guides, content).

• Communications: Records of your correspondence with us, including emails and messages via our chat service.

• Payment Information: For billing purposes, we collect necessary details, though sensitive payment data is processed securely by our third-party payment processors (e.g., PayPal, Stripe, bank transfers) and not stored on our servers.

B. Information Collected Automatically:

• Usage Data: When you visit our Site, we automatically collect information such as your IP address, browser type, device information, pages visited, time spent on pages, and referring URL. This helps us analyze trends and improve our Site's performance and user experience.

• Cookies & Tracking Technologies: We use cookies and similar technologies to remember your preferences, understand how our Site is used, and personalize content. You can control cookie settings through your browser.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services and your projects.

• To communicate with you about your inquiries, projects, and our services, including sending updates and administrative information.

• To process transactions and send you related information, including invoices.

• To improve, personalize, and expand our Site and services based on your feedback and usage patterns.

• To create aggregated, non-personally identifiable data for analytics (e.g., industry trends).

• To send you marketing and promotional communications (where you have opted-in) about our services, news, and offers. You can opt-out at any time.

• To find and prevent fraud and enhance the security of our Site.

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Union (EU), our processing of your personal data is based on:

• Your Consent: For example, when you opt-in to receive our marketing newsletter.

• Performance of a Contract: To fulfill our obligations to you when you engage our services.

• Legitimate Interests: To operate our business, provided these interests are not overridden by your rights (e.g., website security, analytics, marketing our services to existing clients).

5. How We Share Your Information

We value your trust and do not sell your personal information. We only share it in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our website, conducting our business, and serving you (e.g., email marketing platforms, cloud hosting providers, analytics services, payment processors). These partners are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.

• Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. The retention period will depend on the type of data and the purpose for its collection.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.

• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.

• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Children's Privacy

Our Site and services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete it.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:

Byzenta
Email: [email protected] / [email protected] 

Telegram: @byzentausa
Skype: byzenta

Address: 47 W 13th St, New York, NY 10011, USA